Effective Date

May 4, 2025

1. Placing an Order

To place an order with Bulluka India LLP ("Bulluka"), follow these steps:

1. Browse Products: Explore our collection on the Bulluka website.

2. Select Items: Choose your desired products and add them to your shopping cart.

3. Review Cart: Once you've selected all items, proceed to your cart to review your selections.

4. Checkout: Click on the "Checkout" button to initiate the purchase process.

5. Provide Details: Enter your shipping and billing information accurately.

6. Payment: Select your preferred payment method and complete the transaction.

7. Confirmation: After successful payment, you will receive an order confirmation email with details of your purchase.

2. Order Eligibility

Bulluka reserves the right to accept or decline orders based on the following criteria:

- Payment Verification: All orders are subject to payment verification.

- Product Availability: Orders are accepted based on product stock availability.

- Shipping Address: Orders must be shipped to valid addresses within India.

3. Order Confirmation

Upon successful placement of your order:

- Email Notification: You will receive an email confirming your order details, including items purchased, total amount, and shipping information.

- Order Tracking: Once your order is dispatched, a tracking number will be provided to monitor the delivery status.

4. Modifying or Cancelling Orders

To modify or cancel your order:

- Time Frame: Orders can be modified or cancelled within 30 minutes of placement.

- Contact Support: Reach out to our customer service team at info@bulluka.com or call +91-9810430219 for assistance.

- Post-Dispatch: If the order has already been dispatched, modifications or cancellations are not possible. However, you may initiate a return once the product is delivered.

5. Pre-Orders

For items available on pre-order:

- Payment: Full payment is required at the time of placing a pre-order.

- Shipping: Estimated shipping dates will be provided on the product page and in the order confirmation email.

- Cancellation: Pre-orders can only be cancelled before the item is dispatched and not after the item is dispatched.

6. Promotions and Discounts

When participating in promotional offers:

- Eligibility: Ensure your order meets the criteria specified in the promotion's terms and conditions.

- Returns Impact: Returning items that were part of a promotional bundle may affect the eligibility of the remaining items for the discount.

7. Contact Information

For any inquiries or assistance:

 

Bulluka India LLP

Email: info@bulluka.com

Phone: +91-9810430219

Address: 284, Sulatan Sadan 2, Westend Marg, Saiyad Ul Ajaib Extension, New Delhi, 110030, India